Use of Technolgy In the Business The Operations of the Bondi Junction 7 Day Medical Centre are greatly assisted by current technology computers and specialized software such as Medical Director Software which enables the practice to store and retrieve a patient’s medical history electronically, this removes the need for large filling cabinets and leads to considerable efficiencies, as doctors and staff have vital information at their fingertips.
Pracsoft Software and MYOB are used extensively by secretarial and administrative staff. The Medical centre is virtually paperless. Printers are triple tray, one for x-ray referrals, one for pathology and one for blank papers. This enables doctors to have more to consult with their patients. In addition, doctors use up to date instruments such as electronic thermometers and blood pressure gauges to obtain accurate results.
The Bondi Junction 7 Day Medical Centre is a brand new centre. The co-owners were meticulous in their purchasing decisions. All technological equipment is the latest and the co-owners do not believe there was the any other technology available that they omitted implementing.
Impact of Technology on the Business Technology, particularly computers and software have greatly affected the physical layout of the business.
As soon as the patient enters the centre they are greeted with a large reception counter that has at least two friendly and welcoming secretarial administration staff members. They will obtain notes and electronically process all the relevant details for the consultation.
The patient is then directed to a large waiting room. It has comfortable chairs and patients are entertained by a large fat screen television screens.
The consulting rooms are adjacent to the waiting area. The co-owners place great emphasis on providing short-waiting times for the patients. If the centre is busy, patients will be re-directed to the lower ground floor. This floor contains the treatment room, additional consulting room and another waiting area.
The overall idea is to give the main waiting area an impression that the centre gives quick, up-to-date-professional service.